Kathy Saywell hands down is the best sales rep in Ohio. Here is why I can be a very difficult customer, because I know what I want and I know what I am worth and I wont just take anything sales reps try and throw at you. To show you how great Kathy is, this is the 3rd vehicle she has sold me since 2014. She was at another dealership, prior to coming to Deacon's I found her and have moved my business to where she is. I will continue to do so. My wife and I are very pleased with our most recent... More
2017-08-29
This Jeep shop was recommended by my family moving consultant when I asked for the trustable Jeep dealership in Cleveland for buying my Wrangler. Kathy Saywell, one of their sales consultants, helped me to figure out what I really need as this is my first time to buy Wrangler and also kept me updated on their progress based on my requirements when I backed to Singapore between June and mid of July. I got my key only after 5 days when I formally landed in Cleveland, this saved my time on homework... More
2017-08-28
It is rare to find honest and sincere people who can tell you what you need to hear not just what you want to hear. He is direct honest and just overall amazingly patient good hearted and good sense a humor. I have bought more than 5 cars in my life and this was my best experience.
2017-08-25
George Humbert did an exceptional job in helping me purchase my new jeep grand Cherokee. He walked me thru all the options available on my vehicle as well as the applications. I felt extremely comfortable with him.
2017-07-24
We had decided on a new Grand Cherokee, primarily because we needed the ability to tow. We were leasing a 2016 Lexus RX 350 and were accustomed to a luxury vehicle but figured we had to give up a lot to meet our new specific need. The vehicle we had decided on had many of the features we desired. Our Salesperson, Steve Kolb, got creative, and suggested a 2016 Summit model. So for about the same price as a new model, a notch down from the Summit, we got virtually everything we wanted in a car... More
2017-07-13
Our recent dealings with Steve Kobe at Deacon's Chrysler Jeep in the lease of our new Chrysler Pacifica were nothing short of 5 stars. Steve's attention to us as customers, follow-up and the time he took to explain every detail and technology of our new vehicle was over and above any dealership we have been to. We would not hesitate to recommend the dealership or Steve Kobe to any friends who are thinking of a Chyrsler vehicle.
2017-07-10
My husband and I have always loved the jeeps and we took this opportunity to see the new ones. Randy was extremely helpful and knowledgeable about them. When I purchase a new car I like to go back to the same people. I feel a closeness with them .
2017-06-23
she was very professional while talking to me about the vehicle and the price of the vehicle we took a drive together in the vehicle and she showed some of features of the vehicle and I enjoyed it very much. she is very professional at her jod as car saleswomen.
2017-06-05
Great customer service. Mitch was absolutely fantastic to work with - extremely responsive and accommodating. I normally dread the whole car leasing/buying process but he made the experience easy and painless and went above and beyond to ensure that I was happy with my car. Very very impressed with the staff and their level of commitment to their customers. Two thumbs up
2017-05-16
Steve is honest, professional and very comprehensive in his ability to ensure the buyer's satisfaction in the art of selling. He presents a fair proposal and is willing to negotiate in an equitable manner. The Chrysler Pacifica I purchased has been very serviceable...a trip to Florida, dream travel for four grandchildren who still ask "Are we there yet?", but are entertained while doing so. I would recommend Steve to anyone interested in purchasing each Chrysler Pacifica. One never wants to par... More
2017-05-14